Frequently asked questions

What FredConSol covers, what it costs, and how your data is handled.

General

What is FredConSol?

FredConSol is a connected paperwork and compliance system for UK construction subcontractors. Instead of separate spreadsheets, PDFs and group chats, everything — RAMS, site diaries, hazard reports, inductions, timesheets, COSHH, waste tracking, plant hire, materials, training records and carbon reporting — lives against the project it belongs to, in one place.

Who is it for?

Subcontractors, site managers, compliance officers and business owners in UK construction. If you’re currently juggling Word templates, WhatsApp groups and a filing cabinet, FredConSol replaces that with one system.

Is this just a RAMS generator?

No — RAMS is where FredConSol started, but the platform now covers the full paperwork trail a subcontractor deals with day to day: diaries, hazards, inductions, timesheets, COSHH, waste, hire, materials, training and carbon, plus purchase requests and notifications.

Do I need to be a Principal Contractor to use this?

No. Every module works identically whether you’re a subcontractor or a Principal Contractor — there’s no feature gap between the two today.

Pricing

How much does it cost?

See our Pricing page for current tiers. Plans are seat-based, with document allowances that scale by tier.

Is there a free trial?

Yes — 7 days, including one RAMS document. Sign up, then enter code TRIAL-TODAY-7 under “Redeem Access Code” on your Billing page. No card required.

Can I add more seats or documents if I run out?

Yes — additional seats and document packs can be purchased directly from your Billing page without changing plans.

Can I cancel any time?

Yes. Cancellation is available directly from Billing. If your plan was purchased via card, you’ll be taken to a secure portal to manage it; other plans can be cancelled in-app immediately.

Security & Data

Is my data secure?

Yes. Access to your organisation’s data is controlled by role-based permissions you set — you decide who can see and do what, down to individual features like pricing visibility.

Where is my data stored?

Your records (documents, projects, timesheets etc.) are stored in London, UK (europe-west2). Uploaded files (PDFs, photos, logos) are currently stored in the United States (US-EAST1) — we’re working to move this to match.

Who can see my company’s documents?

Only people you invite to your organisation, with the access level you choose. Owners and admins have full access by default; every other role is configured by you.

Can I export my data?

Yes — a dedicated Export Data tool lets you pull your organisation’s records (filtered by app, date range and fields) as a downloadable file at any time.

Getting Started

How do I get set up?

Sign up, create your organisation, invite your team, and start creating your first project folder. Each document type is accessible as its own tile from your dashboard.

Do I need training to use it?

The interface is built to be usable without training — tiles are labelled clearly, and each app follows the same patterns (create, save, export).

Can I import my existing RAMS/documents?

You can upload an existing PDF and attach it to a project as a reference document, so it sits alongside everything else for that job. It is not converted or parsed into an editable RAMS — the file is stored and viewable as-is, and editable RAMS documents are the ones you create in FredConSol.

Support

What support is available if I get stuck?

A feedback/support option is available from within the app on every page.

Is there a knowledge base or help centre?

Not yet — it’s on our roadmap. In the meantime, the feedback option inside the app reaches us directly from whichever page you’re on.

App & Mobile

Is there a mobile app?

Yes — FredConSol is available as a native Android app (direct download, no Play Store needed) and works as an installable app on iPhone/iPad via Safari’s “Add to Home Screen”.

Does the app work offline?

Not yet for full functionality — this is planned. Currently the app requires an internet connection to load and sync your data.

Will I need to reinstall the app for updates?

No — the app loads your live site content, so most updates apply automatically without you doing anything.

Functionality

Can I track plant hire and materials costs?

Yes — Live Hire and Materials & Services both track cost, with a dedicated Rate Search tool (Commercial-gated) to check what you’ve historically paid.

Does it handle RIDDOR reporting?

Yes — Hazard Reporting includes dedicated RIDDOR report types alongside Near Miss and Incident/Accident.

Can I track carbon/SECR reporting?

Yes — a dedicated Carbon module supports SECR-style reporting by financial year.

Can my team request materials or plant without me manually coordinating it?

Yes — Purchase Requests lets any team member raise a request, routed to whoever holds the Purchaser permission, with a tracked status from request through to received.

Will people be notified when something needs their attention?

Yes — a built-in notification system alerts relevant people (e.g. purchasers on new requests, users on document-related notices) via an in-app bell and notification centre.

Still stuck? Use the feedback option inside the app on any page.

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