Privacy Policy
Freddies Construction Solutions
Last updated: 06/02/2026
Freddies Construction Solutions ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and software platform ("the Service").
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1 Who We Are
Freddies Construction Solutions provides software tools to assist construction professionals in creating Risk Assessments and Method Statements (RAMS) and related documents.
2 Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name
- Email address
- Company name
This information is required to provide access to the Service.
2.2 Project and Document Information
When using the Service, you may input or generate project documentation, including RAMS.
This may include limited personal data such as:
- Names of subcontractors or principal contractor personnel
- Company names
- Job titles or roles
You are responsible for ensuring that any personal data entered into documents is appropriate, accurate, and lawful.
2.3 Payment Information
Payments are processed securely by Stripe.
We do not store or have access to:
- Credit card numbers
- Bank details
Stripe acts as an independent data processor and handles payment information in accordance with its own privacy policies.
2.4 Usage and Analytics Data
We may collect limited technical and usage information, such as:
- Pages visited
- Browser type
- Device information
- Approximate location (UK only)
This data is used solely to improve the performance and usability of the Service.
We do not use data for advertising or profiling.
3 How We Use Your Information
We use your information to:
- Provide access to the Service
- Generate and manage construction documents
- Process payments
- Communicate with you regarding your account or support queries
- Improve and maintain the Service
- Meet legal and regulatory obligations
We only collect data that is necessary for these purposes.
4 Automated Processing and AI Assistance
The Service uses automated processing tools to assist users in generating draft construction documents based on the information they provide.
Important clarifications:
- All generated content is fully editable by the user
- Users retain full control over final document content
- Users are responsible for reviewing, amending, and approving documents before use
- The Service does not make automated decisions that produce legal or safety effects without human review
5 Data Retention
- Project documents (including RAMS) are stored until 30 days after the project end date
- After this period, documents are deleted or anonymised
- Account information is retained while your account remains active
- You may request deletion of your account at any time
6 Data Sharing
We do not sell or rent your personal data.
We may share data only with:
- Trusted service providers (e.g. Stripe, hosting providers, analytics providers)
- Regulatory or legal authorities if required by law
All third parties are required to process data securely and lawfully.
7 Data Security
We take reasonable technical and organisational measures to protect your data, including:
- Secure hosting
- Encrypted connections (HTTPS)
- Restricted access to systems
No system is completely secure, but we take appropriate steps to minimise risk.
8 Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise your rights, contact:
9 Cookies
The website may use essential cookies and limited analytics cookies to ensure proper functionality and improve the Service.
You can control cookies through your browser settings.
10 UK-Only Service
The Service is intended for users based in the United Kingdom.
All data processing is governed by UK data protection law.
11 Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
12 Contact Us
If you have any questions about this Privacy Policy or how we handle data, contact: